Having to choose an incorrect internet service provider will probably caused you lots of troubles. So be sure that you’re making a wise decision by looking at few factors before you enter into a contract in any ISPs. When you are in the process of selecting your ISP, do not just base your option on familiarity or price. With the enormous volume of ISPs these days, it’s easy to be tempted to go with the cheapest or quickest option.
While the latter can save you time of selecting an ISP and money for their cheap plans, doing so may cause you to end up having more headaches and lost productivity in the long run.
As you read the next lines, you will be able to uncover the major points to consider when searching for an internet service provider.
Number 1. Uptime commitment – out of all the promises that many ISPs are making, being able to meet uptime commitment is most crucial. The circuits need to work or else, organizations will become dependent on backup or redundant service. For the uptime, it must not just say on paper that it is 99.9 percent guarantees rather, you have to look at the service level agreements where the figures should be real and also, measurable targets.
Number 2. Internet speed – many people easily fall prey on the advertised speed of ISPs which has what become the norm when choosing one. While most of the ISPs are promoting 5/mbps or faster, such claims have to be tested first. Well occasionally, marketing strategies are being exaggerated and they give tons of excuses when it isn’t met. So to save yourself from such worries, inquire what others use of their service and if you can, request for reference so you can ask them of their firsthand experience with the company.
Number 3. Technical and customer support – never disregard the possibility that even if you have a fast connection, it will come to a point that you have problems do deal with and you want answers to your questions. With this said, their customer or technical support should be easily accessible. This should be available 24/7 but if the internet service provider in question tells you that their support is only available between the usual 9 to 5, that should automatically serve as a red flag on your end.
Number 4. Pricing – this is the number one factor many people consider when choosing ISPs which should be not. But in reality, the capacity, uptime, field response and service accessibility are more important especially when you consider internet circuits to different businesses these days.
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